Urban Futures 2nd Annual Staff Conference

On Monday 15th July 2013, staff members from across all eight Urban Futures offices convened for the second annual staff conference. The theme for the conference was ‘Delivering Best Practice through Quality Services’.
Cllr. Del Goddard, a board member and vice chair for Urban Futures was the compere for the conference. The main aims and objectives of the conference were namely:
· Continuing to understand the business and contributing to plans in an ever evolving working environment by delivering a quality service
· Recognising and understanding best practice in the delivery of an employer led service
(e.g. Heathrow Retail Academy)
· Understanding and taking responsibility for your personal role in the success of the organisation.
The main subject areas covered in the conference included a company update by Steve Delaney which featured an introduction to Urban Futures, the current Vision, Mission and Objectives and what the company presently delivers. The update also detailed what has happened within the company over the past year and focused on what direction the company is heading in.
Karima Sakhi; the manager for the Heathrow Retail Academy and Antoinette Mitchell; Recruitment Account Manager explained
Urban Futures’ role with the Academy and highlighted the valued relationship Urban Futures has with the Academy.
The new business plan for 2013-14 was also shared for the first time and details on the new upcoming pensions scheme were explained by Urban Futures new HR manager Conny Nasmythe.
All staff took part in four workshops to allow the opportunity for staff to contribute towards the business plan and the direction of the company. Topics included Business Planning for Welfare to Work Services; led by Richard Penny, Business Planning for Young People Services; led by Derek Wheeler, New Products (employability or other); led by Antoinette Mitchell and Quality Service Provision – Why we need it; led by Anita Garrard.

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